Privacy policy

Last updated: October 24, 2026

1. Who We Are

This Privacy Policy explains how we handle personal information when you visit kucukbey, place an order, or contact us.

For privacy questions or requests, email hello@kucukbey.com.

2. Information We Collect and How We Receive It

Depending on how you interact with us, we may receive the following types of personal information:

  • Contact and delivery information, such as your name, email address, telephone number, and billing and shipping addresses.

  • Order and transaction information, such as products ordered, order totals, payment status, delivery details, and return or refund history. Payment providers process the payment credentials needed to complete your purchase.

  • Information you provide, such as messages to customer support, return requests, account forms, or optional subscription details.

  • Technical and browsing information collected through our store platform, such as your IP address, browser and device information, pages viewed, cart activity, cookie identifiers, and privacy preferences.

We receive information directly from you, automatically through your interactions with the store, and from providers involved in payment processing, fraud prevention, fulfillment, and customer support.

3. How We Use Information

We use information to:

  • Process payments and orders, deliver products, and handle returns and refunds.

  • Communicate with you about purchases and provide customer support.

  • Maintain the website and understand and improve store performance.

  • Detect fraud and security issues.

  • Meet applicable legal, accounting, and recordkeeping obligations.

If you choose to receive promotional emails, we use your contact information for that purpose. You can unsubscribe using the instructions in a promotional email or by contacting hello@kucukbey.com. Unsubscribing from promotional emails will not stop necessary communications about your purchases or requests.

4. How We Share Information

We share information as needed with Shopify, payment processors, delivery carriers, and other providers that support the store, fulfillment, security, or customer service.

We may also disclose information when required by law, in response to lawful requests, to protect legal rights, with your direction or permission, or in connection with a business transaction subject to applicable safeguards.

5. Shopify and Where Information Is Processed

Our store is hosted on Shopify. When you browse the store or make a purchase, Shopify processes personal information needed to provide its commerce, payment, security, and related services.

Shopify and other providers may process information in the United States and other countries. Their independent processing is described in their own privacy notices.

6. Cookies and Similar Technologies

Cookies and similar technologies help operate the store, maintain carts and sessions, remember preferences, and protect checkout. Store platform tools may also provide performance and usage information.

You can manage cookies through your browser and any privacy controls displayed on the store. Blocking certain cookies may affect store functionality. Where available, use the store’s privacy controls to update optional cookie preferences.

For questions about cookies or your privacy choices, contact hello@kucukbey.com.

7. Retention and Security

We retain personal information for as long as needed to fulfill the purposes described in this policy. In deciding how long to retain it, we consider our relationship with you, order and refund administration, legal recordkeeping duties, fraud prevention, and disputes.

We take reasonable steps to protect personal information, but no method of online transmission or storage can be guaranteed completely secure. Please do not email us full payment card numbers or account passwords.

8. Your Choices and Rights

Depending on where you live and which laws apply, you may have the right to access, obtain a copy of, correct, or delete personal information, or to opt out of certain processing, including targeted advertising or qualifying sale or sharing of personal information. Some rights are subject to exceptions.

To submit a request, or to appeal a decision on a privacy request where an appeal right applies, email hello@kucukbey.com. We may request information reasonably necessary to verify your identity or an authorized agent’s authority.

We will handle requests within the periods required by applicable law and will not unlawfully discriminate against you for exercising your privacy rights. Where applicable, you may also contact the relevant privacy regulator.

9. Children’s Information

If you believe a child under 13 has provided personal information to us, contact hello@kucukbey.com. We will review the matter and take any steps required by applicable law, including deletion where required.

10. Changes and Contact

We may update this policy to reflect changes in our practices or legal requirements. The updated version will include a revised date. Where required, we will provide additional notice or obtain consent before a material change takes effect.

kucukbey
15906 19th Ave E
Tacoma, WA 98445
United States

Email: hello@kucukbey.com
Website: https://kucukbey.com/